Privacy Policy

SECTOR PROTECTION

Andrew Thompson & Associates Insurance Brokers Ltd 
Suite 3, The Harbour Centre, Suffolk Yacht Harbour, Levington, Ipswich, Suffolk, IP10 0LN

Privacy Notice (How information about you will be used)

Legal basis for processing data

Processing data is necessary for the purposes of legitimate interest pursued by Andrew Thompson & Associates Insurance Brokers Ltd as an insurance intermediary except where such interests are overridden by the interests, rights or freedoms of the data subject (you).

When processing special category data (sensitive personal information) we will always obtain your explicit consent.

What Information we collect about you?

When you contact us for an insurance quotation we collect the relevant information needed by an insurer to calculate the premium and understand your insurance needs. The information varies dependant on the risk to be insured.

When we collect this information?

We collect this information during our meetings and /or telephone conversations with you, through our exchange of e-mails and through the completion of proposal forms and fact finds or via online submission forms.

How we store your personal data?

We hold your personal data electronically. The system is securely backed up and data encrypted to protect your data from cyber-attacks and online hackers. We also hold your data in paper files both on our premises and at a third-party secure site. Security at the premises is of a high standard to prevent loss of data from unauthorised access or theft.

How your information will be used and who might we share it with?

The information we collect will be passed to insurers to enable them to calculate a competitive insurance quotation to meet your requirements and/or handle a claim you are making under the policy.

In order to obtain the most competitive cover it may be necessary to pass your information to other insurance intermediaries who are authorised and regulated by the Financial Conduct Authority.

Information provided by you may be put onto a register of claims and shared with other insurers to prevent fraudulent claims.

We may share your data with other third parties in order to meet our legal or regulatory requirements.

Should you wish to pay your premium by instalments we may pass your information to a premium finance provider however, this will not be done without discussing payment options with you first.

We may share your information with, and obtain information about you from, credit reference agencies. If this is the case we will provide you with information about the credit reference agency we have used.

Please note that any searches undertaken prior to you proceeding with your application will be soft searches and will not affect your credit rating.

How long we will keep your data for?

We will retain any information we have collected about you for up to 6 years after our professional relationship has terminated. In certain circumstances it may be necessary to retain your personal data for longer. All retention periods are documented in our data retention policy.

Your rights of access to your data

Under the Data Protection Act 2018 you have a right, to obtain a copy of the personal information that we hold about you free of charge. If you believe that any information held is incorrect or incomplete, you should contact us (see contact details below). Any information that is found to be incorrect or incomplete will be amended promptly.

Erasure Rights

You have the right to request the deletion or removal of your personal data if you feel there is no compelling reason for its continued processing.

Your right to object

Under the Data Protection Act 2018 you have the right to object to us processing personal data based on grounds relating to your particular situation. If you object to us processing your personal data we will stop unless: there are compelling legitimate grounds for the processing which override your interests, rights and freedoms or, the processing is for the establishment, exercise or defence of a legal claim.

Your Right to Complain

You have a right to complain to the Information Commissioners Office if you feel there is a problem with the way we are handling your data. Please contact https://ico.org.uk/concerns/handling/ 

Marketing

We take your privacy seriously and will only use your personal information to administer your account and to provide the products and services you have requested from us. We will not use your information or share your information with any other company for marketing purposes without your prior consent.

Google Analytics

We use Google Analytics to help us track the number of users on our website. This helps us understand how visitors use our site in terms of page views, session duration, pages visited, etc. We have ensured that IP anonymization is employed.

Visitors can opt out of Google Analytics by declining consent in our cookie preferences.

We are the controller of the data, not the processor of the data. Therefore, we encourage you to read Google’s privacy policy for further details on how this data is stored.

Social media interactions

Should you interact with us via social media, we may collect some of your social media content, such as posts, comments or pictures, when it is in the public domain or when it has been sent to us in a private message. We use LinkedIn and Loomly to manage our social media interactions and would encourage you to read their privacy policies, too.

Loomly – https://www.loomly.com/

LinkedIn – https://www.linkedin.com/

Contact Details

If you need any further information or need to contact us please write to: Andrew Thompson, Suite 3, The Harbour Centre, Suffolk Yacht Harbour, Levington, Ipswich, Suffolk, IP10 0LN, Andrew.thompson@ataib.co.uk, telephone no 01473 727800